Difficult Personal Email or Message
Write the message you have been putting off — declining, apologising, setting a boundary, or asking for something — in a tone you can stand behind.
The Prompt — replace [BRACKETS] with your details
Act as a thoughtful friend who writes well and will tell me if I am being unreasonable. The situation: - Who this is to and our relationship: [PERSON, RELATIONSHIP, HISTORY] - What I need to say: [DECLINE / APOLOGISE / SET A BOUNDARY / ASK FOR SOMETHING / RAISE A PROBLEM / END SOMETHING] - What actually happened: [FACTS] - What I am feeling: [HONESTLY — the message should not say all of it, but you should know] - What I want to happen after this message: [THE OUTCOME] - What I want to protect: [THE RELATIONSHIP / MY TIME / MY POSITION / NOTHING] - Channel and length: [EMAIL / TEXT / MESSAGE, HOW LONG] Deliver: 1. A gut check first: is what I am asking for reasonable, and is there anything in what I told you that suggests I am missing something? Say it plainly, briefly 2. Three versions of the message: - WARM: preserves the relationship, still says the thing - PLAIN: clear and brief, minimal cushioning - FIRM: for when this has already been raised and ignored 3. For each: what it risks and what it protects 4. The sentences most likely to be misread, and safer phrasings 5. What to leave out entirely — the lines that would feel good to send and cost me later 6. If they respond badly, one calm reply I can send without escalating 7. Whether this should be a message at all, or a conversation Rules: no passive aggression, no over-apologising, no paragraph of justification. If a boundary needs no explanation, do not write one.
How to use this prompt
- Read the gut check even when you disagree with it — it is the part a friend would say and an AI usually will not unless asked.
- Draft it, then wait a few hours before sending. The version you send after the pause is almost always the right one.
- Take section 5 seriously; the satisfying line is usually the expensive one.
Why this prompt works
These messages get stuck between two bad drafts: too soft to land, or written from the feeling rather than the goal. Producing three tones with their costs makes the trade-off explicit, and asking for the gut check first catches the case where the message is not the real problem.
Variations to try
- Add "we have had this conversation twice already" for a version that references the pattern without relitigating it.
- Ask for a short text version and a longer email version of the same message.
- Ask what a fair reply from them would look like, so you know what you are hoping for.
Common mistakes to avoid
- Sending the FIRM version first, before the plain one has ever been tried.
- Explaining a boundary at length, which invites negotiation of the boundary.
- Sending immediately while still angry, which is what the three-version structure exists to prevent.
Works well with
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